[Stronsaylimpet] Yellow Alert - Storm Boelo!

[Limpet editor]

<https://sse.tractivity.co.uk/Email/Link/14838/561682?token=21d753d4-a076-472c-8028-d5f628857ff4>


  We're now at Yellow Alert in the north of Scotland ahead of Storm Boelo


  The weather forecast

We’re contacting you to inform you that we’ve moved to Yellow Alert 
status in the north of Scotland ahead of severe weather being brought by 
Storm Boelo, which is forecast over the weekend.

This heightened alert level reflects the strong likelihood that the 
storm-force winds on Saturday and Sunday will affect our customers’ 
power supplies. Over the past few days, we’ve been increasing our level 
of preparedness, and we're ready to respond.

On Saturday gusts of around 70mph will begin hitting the Western Isles 
from lunchtime, before subsiding for a few hours. Speeds will pick up 
once more from 9pm onwards, affecting the Western Isles again and also 
moving across the West Coast of Scotland.

On Sunday the winds will remain continuous through the early hours on 
the West Coast, where speeds will be reaching up to 75mph. The gusts 
will hit the North Highlands from 6am onwards, at speeds of up to 83mph. 
We anticipate the worst of the winds will be from 12pm through to 6pm, 
particularly in the Highlands and Orkney Islands, but also ongoing 
across affect the Argyll and the West Coast the Western Isles, and also 
the northern parts of the North East region.

The Met Office has now upgraded its own weather warnings; an Amber 
Weather Warning for Wind is now in place across Scotland from 9pm on 
Saturday through to 9pm on Sunday evening.


  How SSEN is responding

In response, we’re now activating our well-rehearsed contingency plans; 
bringing in additional teams to deal with any damage to the network and 
subsequent faults, which may interrupt customers’ power supplies. 

We’ve increased the number of people who'll be on duty in our Customer 
Contact Centres, where they’ll be ready to answer calls and respond to 
social media. In advance of Storm Boelo arriving, we'll be sending 
information via text message to more than 220,000 of our more vulnerable 
customers to provide them with guidance on what preparations to make, 
along with help and advice on what they can do if the power goes off.


  Help and advice

*Can we ask that you share these important messages with members of your 
communities to allow them to prepare for any potential disruption of 
supply. *

If you see any damage to our equipment, please stay back, don’t touch it 
and instead report it to us directly by calling 105 <tel:105>, or via 
our Power Track website 
<https://sse.tractivity.co.uk/Email/Link/14839/561682?token=21d753d4-a076-472c-8028-d5f628857ff4>, 
and engineers will investigate as soon as possible.

*Customers are also being encouraged to be prepared for the possibility 
of disruption to supplies by:*

• Saving the emergency power cut number - '105' <tel:105> - to your 
phone to report any loss of supply or damage to the electricity network

• Visiting our Power Track Website 
<https://sse.tractivity.co.uk/Email/Link/14840/561682?token=21d753d4-a076-472c-8028-d5f628857ff4> to 
give you details of power cuts and restoration times. You can also 
report power cuts and network damage through Power Track.

• Visiting the "Preparing for a power cut 
<https://sse.tractivity.co.uk/Email/Link/14841/561682?token=21d753d4-a076-472c-8028-d5f628857ff4>" 
section on our website, where there is a wealth of advice and 
information, or to chat live to one of our advisors via the Webchat service

Customers are also eligible for our Priority Services Register 
<https://sse.tractivity.co.uk/Email/Link/14842/561682?token=21d753d4-a076-472c-8028-d5f628857ff4> (PSR) 
if they:

• Are deaf or hard of hearing

• Have a disability

• Live with children under five

• Are blind or partially-sighted

• Have a chronic illness

• Use medical equipment/aids reliant on electricity

• Are over 60

To find out more about the PSR, click here 
<https://sse.tractivity.co.uk/Email/Link/14843/561682?token=21d753d4-a076-472c-8028-d5f628857ff4> or 
call 0800 294 3259 <tel:0800%20294%203259>.

Kind Regards

*SSEN Distribution*
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://stronsaylimpet.co.uk/pipermail/stronsaylimpet_stronsaylimpet.co.uk/attachments/20261023/c808d1d7/attachment-0001.html>