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<h1
class="xzsf02u xngnso2 xo1l8bm xdj266r x11i5rnm x1mh8g0r xod5an3 xexx8yu x4uap5 x18d9i69 xkhd6sd"
dir="ltr"><span
style="white-space: pre-wrap; font-weight: normal;"><font size="2">(Kirkwall but not the Northern Isles airports)</font></span></h1>
<p class="xdj266r x11i5rnm xat24cr x1mh8g0r x16tdsg8" dir="ltr"><span
style="white-space: pre-wrap;">Survey designed to gather insights into your travel experience to help us enhance the services and facilities at our airports. The survey takes approximately 7-15 minutes to complete, covering sections on demographics, flight information, accessibility, and customer satisfaction. </span></p>
<p class="xdj266r x11i5rnm xat24cr x1mh8g0r x16tdsg8" dir="ltr"><span
style="white-space: pre-wrap;">Please note that this survey is not intended for submitting complaints or seeking immediate resolutions\u2014if this applies to you, please visit the Customer Feedback page on our website or contact the Information Desk at your airport. </span></p>
<p class="xdj266r x11i5rnm xat24cr x1mh8g0r x16tdsg8" dir="ltr"><a
href="https://www.smartsurvey.co.uk/s/HIAL_Customer_Survey_April2025/"
class="x1fey0fg xmper1u x1edh9d7" dir="ltr"><span
style="white-space: pre-wrap;">https://www.smartsurvey.co.uk/s/HIAL_Customer_Survey_April2025/</span></a></p>
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