[Stronsaylimpet] Neighbourhood Wastch Scotland (NWS)

Limpet editor editor at stronsaylimpet.co.uk
Thu Aug 21 07:27:15 UTC 2025


/(The following email is forwarded for your information/*/):/*
*Hello from Neighbourhood Watch Scotland (NWS)*
The team at NWS are reaching out to ask for your assistance in cascading 
community information.
As you may already be aware landlines are changing, and the UK’s 
telephone network is going digital. By January 2027, the old analogue 
network will be completely switched off and replaced by new digital 
landlines which will work using broadband. This change affects all 
industry providers and their customers. It is important that we help 
support members of our communities, especially the more vulnerable, to 
ensure that they are not adversely impacted by the switch off deadline 
as best we can.
There are two key campaigns that we wish to draw your attention to:

 1.
    *‘National Telecare’ campaign:* This campaign relates to customers
    that use a telecare device such as personal alarms, pendant alarms,
    lifeline devices and home care monitoring systems. It is important
    that they take action to ensure that their equipment is compatible
    with the new digital technology. While many modern telecare systems
    are designed to work with both traditional and digital landlines,
    older models may require upgrades or replacements. Users should be
    encouraged to make contact with their landline provider for support
    as soon as possible. Further information is available at:
    https://digitalphoneswitchover.com/?msclkid=c376cdc8940b1ff75bc4a55ce5cbbd6b

 2.
    *BT Connected-Together campaign: *This initiative encourages
    friends, family, colleagues, neighbours to support vulnerable
    members of the community through the switch. This involves helping
    them to understand why it is happening, and how to prepare. The BT
    guide and the BT website can be accessed here:
    https://www.bt.com/about/all-ip/connected-together

Anyone who needs extra support to make the switch to Digital Voice, 
should register for this using the BT webform available on the _website. 
<https://auth.bt.com/9e48dc1b-bb65-4264-9a66-21e9c24affc7/b2c_1a_rpbt_signin/oauth2/v2.0/authorize?response_type=code&scope=offline_access%20openid%2087cec280-675a-4c35-aa93-56f9823d626f&client_id=87cec280-675a-4c35-aa93-56f9823d626f&state=BIX4XsA-zmxCjm3OQLOFbdTfNLA&redirect_uri=https%3A%2F%2Fmy.bt.com%2Fappsselfserve%2Fsecure%2Foauth2%2Fauthresp&nonce=u6xEwa4EljSh-Hq6aY4ry-RG_6XlzD6913S-LhovtWY&code_challenge=37BKjLmNZ86xBUm8JhnUvHXrRDJG9WfyC-uTsE_Jh8U&code_challenge_method=S256#/profile-impairment>_An 
engineer will then be made available to assist them with transition.
We respectfully ask that you spread the word far and wide, and where 
possible use your networks to disseminate the key messages through your 
own streams including WhatsApp, social media, workplace Intranets / 
external websites etc. We also have additional information on our website:
https://neighbourhoodwatchscotland.co.uk/communities/connected-together
Thank you in anticipation for your support, by working together we can 
achieve so much more.
*/Best wishes from the NWS Engagement Team/*

*Neighbourhood Watch Scotland SCIO - Charity Number: SC036510*

c/o Scottish Fire and Rescue Service, 21 Claylands Road, Newbridge, 
Edinburgh, EH28 8LF
Tel:  01786 463732

*info at neighbourhoodwatchscotland.co.uk  *
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